1.Introduction

This policy explains how Techiyan.com (techiyan.com) collects, safeguards and discloses information when you use our site. By using the service you agree to this policy.

2.Information we collect

• Personal data: email, name, phone number, address.
• Usage data: IP address, browser and device details, pages visited.
• Location data: only if you give permission.
• Cookies: session, preference, security and advertising cookies.
• Website chat: your messages, name, WhatsApp number and basic technical details. Questions we cannot answer, with emails and phone numbers removed, may be sent to an AI service (Groq or Google Gemini).

3.How we use it

• Deliver and improve our service
• Customer support, billing and subscription notices
• Security and fraud prevention
• Marketing, with an unsubscribe option, and remarketing ads

4.Payments

We do not store your payment card details. Payments are handled by our third-party processor, SSLCommerz.

5.Sharing

We do not sell or rent your personal information. We may share data with service providers working for us, with law enforcement when legally required, and in a business transfer such as a merger.

6.Retention and transfers

We keep data as long as needed for the purposes above and for legal obligations. Data may be processed in Bangladesh, including for users outside it.

7.Security

We use commercially acceptable protections. No internet transmission or storage is 100% secure.

8.Your rights

You may request access, correction, deletion, restriction, portability or objection, and you may withdraw consent. Email support@techiyan.com.

9.Children and third-party links

The service is not for anyone under 18. We are not responsible for the privacy practices of other websites we link to.

10.Changes and contact

We post updates on this page and notify you by email or a prominent notice before they take effect.

support@techiyan.com · WhatsApp +880 1720-475004 (Sat to Thu, 11 AM to 11 PM)